WELCOME
Viking Portal
Office 365
Student Viking System
Student Viking Email
Other Technologies
Canvas LMS

Hello & Welcome!

The Student Technology Help Desk (STHD) has a variety of Help Guides & Help Videos to support LBCC with LBCC technologies.
Click on the tabs above to find specific support.
If you do not see something that you would like support with, please reach out and let us know.

Viking Portal

_{What is Viking Portal?}

Viking portal is Long Beach City College's single sign-on and password reset multi-factor authentication system.
With Viking Portal, you can reset your Viking password, and/or log in to access online LBCC platforms!

We are here to help you!

Help Guide: Managing Student Passwords & Logging in to Viking Portal

Help Video: Managing Student Passwords with Viking Portal

Questions? Reach out to us!

Current list of what is available in Viking Portal:

Student Viking System
Campus Engagement
Office 365
Canvas LMS
Cranium Cafe
GetSAP
Starfish

Student Viking System Support

Accessing and successfully using the Student Viking System is essential in you reaching your goals at Long Beach City College.

The Student Technology Help Desk (STHD) is available to support you with logging in and navigating.

Viking Image

Student Viking System Help Guide
Interactive Guide to support LBCC students in using the Student Viking System

Student Viking System Help Guide

Viking Portal

Password Support Guide (used to log in to the Student Viking System)

Viking Portal - Student Guide (use to reset your LBCC Viking Password)

If you have any questions that are specific to a particular area at LBCC (Admissions & Records, Financial Aid, Academic Counseling, Cashier, Assessment & Orientation, etc.), you should reach out to them directly.

Click here for a comprehensive list of support available to you

MS Office/365 Support

All LBCC students have FREE access to MS Office/365 while actively enrolled in LBCC classes!
Important Note Once you graduate, transfer, or take a break from LBCC, you will lose access and your files. Be sure to back up your files.

Office 365 is located in Viking Portal. You will log in with your Viking ID and Single Sign-On Password.
Need help with Viking Portal? You can find instructions by clicking the Viking Portal tab. Or, may contact us, and we can help you.

1. Accessing Office 365 (Online Version)

Student Guide: How to access Office 365 (Online Version)

Student Video: How to access Office 365 MS Office (Online Version)

2. Downloading Microsoft Office (On up to 5 Personal Devices)

Student Guide: Downloading MS Office to your personal device (5 licenses available)

Student Video: How to download MS Office on to your personal device (5 licenses available)

3. Installing Microsoft Office onto a Chromebook

Student Guide: Updated 10_LBCCSTHD_Chromebook_Office 365.pdf

Student Viking Email

All actively enrolled LBCC Students have access to a FREE student email account via Microsoft Outlook in Office 365.

*Important* Once you, as the student, either graduate, transfer, or take a break from LBCC, you will lose access to your account. It is highly recommended that you back up all important emails. We can help you with that. Just ask!

Outlook (via Office 365) is located in Viking Portal. You will log in with your Viking ID and Single Sign-On Password.
Need help with Viking Portal? You can find instructions by clicking the Viking Portal tab. Or, may contact us, and we can help you.

Helpful Step-by-Step Guides to Support LBCC Viking Email

Other Technologies

Browser Support

Instructions to clear browser history/cache:

Starfish Support

Confer Zoom Student Support

Confer Zoom Support Guide for Students

Canvas LMS

Computer apple image

Canvas LMS Support

Access LBCC's Canvas LMS here.

- - - - Canvas Tutorials
      - Canvas Video Tutorials
      - Canvas App Support & Tips
      - Canvas 24-Hour Hotline: Call: 1 (844) 602-6284
      - Canvas Frequently Asked Questions (FAQs)

Online Student

Online Learning @ Long Beach City College

Have you taken an online class before? Want to feel ready?
Check out the following links to support you in getting ready for your online classes.

For a list of classes offered online at LBCC, visit our Class Schedule and then click on WEB.